Refund policy
30-Day Money-Back Guarantee
Try HANURAH Delay Spray completely risk-free for 30 days. If you don't notice a real difference in control and confidence — contact us and we'll refund every penny. No questions asked. No drama. That's how certain we are it works.
How to Request a Refund
Email us at info@hanurah.com within 30 days of delivery with your order number. Our team will respond within 24 hours with next steps. You do not need to return the product to claim your refund.
Refund Process
Once your refund is approved, we'll process it within 5–7 business days back to your original payment method. You'll receive a confirmation email when it's been issued.
Damaged or Incorrect Orders
If your order arrived damaged, leaking, or incorrect — contact us immediately at info@hanurah.com with your order number and a photo. We'll send a replacement or issue a full refund at no cost to you, including shipping.
Important — Product Eligibility
HANURAH Delay Spray is a topical personal care product. For hygiene and safety reasons, opened bottles cannot be returned to us physically. Your 30-day guarantee is fulfilled by refund — not by returning the product.
Discreet Billing
Your refund will appear on your bank statement under a neutral descriptor. No product name. No brand name. Complete privacy guaranteed.
Questions?
Email info@hanurah.com — we typically respond within 24 hours, 7 days a week.